Skip to main content
Switch Language
Woman shopping retail store

Retail

Mitigate risk and optimize every link in the retail supply network.

Contact us

Retail

UL is trusted by brand and retailers as a safety, quality and sustainability partner. Our testing, inspection, auditing, training, and advisory services help manufacturers and suppliers meet rigorous global regulatory demands, secure supply chains, and speed products to market.

Toys

UL’s toy safety testing programs help you meet global regulatory compliance through our expert knowledge in the industry. We have solutions to address common requirements such as ASTM F963, European and GB mandatory standards, CPSC requirements, and REACH regulation.

UL’s global team of experts can develop comprehensive quality assurance programs to help ensure compliance with regulatory requirements and brand specifications. No matter where in the world you source or sell, our network of accredited laboratories and field services can help mitigate supply chain risk and launch products that delight your customers.

Our global accreditations

UL is accredited by several accreditation boards and associations, including ANAB, UKAS, CNAS, CMA, and HOKLAS. Additionally, UL is registered with the Consumer Product Safety Commission (CPSC) as an accredited laboratory for CPSIA third-party testing. Our worldwide laboratories perform toy safety testing to all regional regulatory requirements including California Proposition 65, and Chemicals of High Concern State legislation, e.g., Washington, Oregon, and Vermont.

Our laboratory in Italy, IISG, is accredited by CGCRE (Coordenação Geral de Acreditação) for the Brazilian market — accreditation n. CRL 0482 — and holds Notified Body status under the EU Toy Safety Directive.

We have a comprehensive suite of services, including toy safety testing, certification, quality assurance inspections, responsible sourcing, sustainability, and critical business intelligence solutions.

Textiles, Apparel and Footwear

Our state-of-the-art laboratories around the world will help determine whether the products our customers manufacture, sell and distribute comply with global regulations while meeting consumer expectations for quality, fit, and durability. We have significant experience in helping fashion brands and retailers maintain stringent quality controls across the entire supply chain.

We help ensure your products meet quality, safety, and social standards from factory to shelf. UL’s textile and apparel testing offers safety and quality assurance services for textiles and apparel.

But what set’s UL apart from other softlines testing laboratories?

BENCHMARKS – comparative analysis of your product against competitors for performance and quality. Analyze data to provide insight and rating against the competitor’s product.

NATIONWIDE PRODUCT PULL – product can be pulled within 24 hours from the retail level to assess the scope of the problem and make a sound business decision.

TRAINING – conduct seminars/webinars and live demos that are specific to supplier’s needs.

CLIENT CORRELATION TESTING – a partnership with a supplier to conduct testing on their product so results can be correlated to ensure consistency of a supplier’s QC process.

OFFICIAL CONTRIBUTOR ZDHC PROGRAM – UL is an official contributor to the ZDHC Program Chemical Safety Restricted Substances List. Analysis and monitoring of current and increasingly complex guidelines in accordance with the various European Directives and international laws and standards.

UL’s UPSTREAM SOLUTION (UPSS) – is designed to help you address pain points in the early stages of the supply chain that impact product quality in the apparel, textile and footwear industry. Our program leverages rigorous methods to improve supply chain transparency in the upstream portion of the production process to identify potential risks at the mill.

Premiums, Promotional and Licensed Goods

In today’s promotional products, premium gifts, and licensed goods industry, it can be challenging for retailers, manufacturers, distributors, and suppliers to meet changing compliance and safety regulations. UL can help safeguard your company’s reputation and products through our comprehensive promotional products, premium gifts, and licensed goods safety testing.

We have the global capacity and expertise to deliver a total risk management solution to the premiums and promotional products industry. These services include:

  • Design evaluations
  • Risk assessments
  • Testing on raw materials and finished goods
  • Factory capability and capacity audits
  • Suppliers training and education
     

We can help you protect your brand and bring products to market quickly, without jeopardizing quality or compliance.

Private Label

We offer a full suite of services for private label products, at any stage in the supply chain from product conception to the retail shelves. Our global inspection services provide a key checkpoint in any global quality assurance program to help verify that private label products meet specifications prior to release and shipment. Our Supplier Quality Audits and Certifications help you build and monitor quality systems while our responsible sourcing services can help you address supply chain responsibility issues and fulfill corporate social responsibility goals. UL’s quality assurance services help you develop and evaluate products against national brands in order to meet or exceed your customers’ expectations.

Jewelry

Our global jewelry team includes multilingual GIA Gemologists and Diamond Graduates. From quality assurance and responsible sourcing to product safety testing and Global Market Access services, we are the jewelry industry’s trusted partner.

UL’s comprehensive jewelry service programs provide a vital check on the product and manufacturing quality at every stage of production to help minimize any potential quality issues along your supply chain.

Marketing Claim Verification

UL Marketing Claim Verification and UL Verified Mark help you stand out among the clutter of marketing claims. Trust is core to any relationship. Trust is derived from telling the truth and truth is represented through facts. Buyers around the globe demand more transparency from the brands they choose. UL Marketing Claim Verification and UL Verified Mark enable you to gain a business advantage by communicating facts to your buyers and confirming your marketing claims through objective, third-party evaluations.

Get in touch

Have questions, need specifics? Let's get this conversation started.

Help and support

How can we help?